TIFFANY ANTHONY
Revenue. Relationships. Real life.

Senior account management | Senior customer success | Sales leadership
Houston metro | Remote | Austin hybrid

PROFILE
Strategic, revenue-focused sales and account management professional with
strong mid-market knowledge and experience across SMB, mid-market, and
enterprise customers in technology, fintech, SaaS, cloud, and managed services.
Combines commercial ownership with a human approach to account growth,
retention, expansion, and leadership. Also brings tax and financial operations experience.

SELECTED EXPERIENCE
Cogent Communications | National / Global Account Manager | Nov 2024 - Sep 2025
- Managed 60+ enterprise and multi-location accounts.
- Coordinated an 18-location rollout.
- Conducted approximately 10 quarterly business reviews per quarter.

One Circle Solutions | Senior Account / Business Manager | Jan 2022 - Sep 2024
- Managed $1.4M in recurring revenue across 20 accounts.
- Improved customer retention by 12% and grew the portfolio by 20%.
- Helped grow commercial business for a Microsoft-focused managed IT and security provider.

Square / Block | Senior Account Executive | Aug 2020 - Oct 2021
- Achieved 107% of quota.
- Managed six strategic and approximately 40-50 mid-market merchant accounts.
- Managed merchant relationships representing more than $100M in annual volume.
- Participated in ACH user acceptance testing and a Square-QuickBooks integration.

Lion Forge Labs | Director, Sales & Client Services | Jan 2019 - Aug 2020
- Built a five-person team and delivered 30% revenue growth.
- Managed a $6.8M portfolio.

Ricoh USA | Sales Manager | Nov 2014 - Mar 2018
- Led 14 specialists and delivered 20% year-over-year growth.
- Promoted from account executive to sales manager.

Intuit TurboTax | Seasonal Tax Associate / Analyst | Dec 2024 - Apr 2025;
Dec 2025 - May 2026
- Supported 300+ customers with 92%+ customer satisfaction.
- Earned four Customer Obsession awards.

EDUCATION & DEVELOPMENT
B.S. Communication, Advertising Emphasis; Minor in Information Technology
Southeast Missouri State University
Certified Customer Success Manager | SuccessCOACHING
IBM Data Analytics Professional Certificate
Google Cloud Skills | Introduction to Large Language Models
MEDDPICC / MEDDIC experience | Challenger Sales | DISC training

CONTACT
LinkedIn: https://www.linkedin.com/in/tiffany-anthony/
Schedule a conversation: https://calendly.com/tiffany_anthony01/30minchat

This is a concise career snapshot. Full role detail is available on LinkedIn.